Please read these Terms of Use carefully before you start to use the Web Site, as they contain important information regarding your legal rights and obligations, as well as conditions, limitations, and exclusions that might apply to you.

By using the site, you agree to these Terms of Use; if you do not agree, do not used the Web Site.

(1)Since physical stores are selling simultaneously, if you want to ensure the lead time or whether there is stock, please feel free to ask us. Chuang-Yu has the right to cancel orders for out-of-stock products. Consumers are welcome to call or inquire through the fan page or LINE  before placing an order. (LINE friends please add: @smart3c).

(2) When buying multiple products, please check out in the same order. If separate checkouts result in more than two orders, please complete the payment according to each dedicated payment method/account. The system cannot merge payments and merge orders for shipment.
．It will happen, If the recipient information、the mobile phone number、the E-MAIL is filled in incorrectly,unexpected natural disasters, SHOPLINE system or equipment maintenance, goods transfer, inventory, replenishment, etc., the shipping time will be postponed or  the recipient is unable to receive the goods.

．After the package is sent, if the package is returned because the recipient information is incorrect, the recipient is unable to receive the goods, or there is no one at the delivery address to sign for it, recipient need to  inform us whether you still wanna buy this product, otherwise it will be deemed as return the goods.

．The actual delivery situation and delivery time depends on the local delivery logistics operator. The delivery time cannot be promised. If you are giving gifts, going abroad or for other special reasons, you need to bear the risk of timeliness.

(3)If minors need to purchase products from Chuang-Yu they must obtain the consent and assistant of their legal agent to place the order. They may also go to the  real stores of Chuang-Yu with their legal agent to purchase the products.

(4)To protect the rights and interests of both parties, please make sure to record the entire unboxing process to ensure that no items are missing or damaged.

(5)If you chose to pay through ATM transfer , the goods will only be kept for three days. Please be sure to make the transfer payment within three days and provide the last 5 digits of the transfer account or the transfer details so that we can check the payment.

(6)Chuang-Yu is entitled to terminate the qualification and other services when any of the following condition occurs:

1. Member provides incorrect personal information.

2.Member uses other person’s credit card or mobile payment without permission or obtains the credit card number illegally to proceed the transaction.

3.Those who fail to pick up the goods without any reason after placing orders more than 3 times.