Tips Against Fraud and Scam

Chuang-Yu Digital Tech Co., Ltd. - Taiwan Mobile

• Chuang-Yu will never phone you or email you asking sensitive personal information (such as your bank account or password).

• Please do not wire money or provide sensitive data by listening to the unknown individual on the phone.

• Calls with「+」、「+2」、」「+886」: Beware of caller numbers with a “+” sign as a prefix displayed on mobile phones, which indicates that the calls originate from a place outside Taiwan.

• Verify authenticity: Even if a stranger possesses your personal data, such as your full name,ID card number or date of birth, be wary of the true identity of the stranger. Contact the relevant organisations to verify the authenticity of the caller.

• Be vigilant: Do not disclose any personal data, including credit card number, bank account number and password, and credit card information etc., to others arbitrarily.

• Be careful with links: Avoid opening attachments or clicking links in suspicious emails or SMS messages.

• Keep an eye on your Online accounts: Monitor transactions in online personal accounts from time to time and watch out for any unusual log-in records of the accounts and personal emails.

• Please also change your password regularly, strengthen the password strength (use a mixture of uppercase and lowercase English and numbers), and do not enter account passwords on public computers to improve information security.

• National Police Agency,MOI,Anti-Fraud Hotline：”165”

• Anti-Fraud Website：https://165.npa.gov.tw/#/

• Chuang-Yu Phone：03-4562277

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